Frequently Asked Questions
Got questions? We've got answers. Find everything you need to know about shopping with MaxOnCards.
There are no import fees and VAT is already included in the price. We are VAT registered, and if you are a business, we can provide a VAT invoice to make your paperwork easier.
We use Stripe for payment transactions, and each transaction has fees. If a customer changes their mind, we never get back the fee paid for the transaction even if we refund the order. This would be a loss for our business.
While larger businesses can often absorb these costs or have lower fees, we have to cover these costs by charging a cancellation fee. This is a standard procedure for many small online shops.
In Japan, it's normal for booster boxes to be sold both with and without shrink wrap, even between businesses. Not all stores keep shrink wrap on, and it's not necessarily about preventing reselling like some English shops do. It's simply how many Japanese stores operate.
At MaxOnCards, we offer both types. Whether a box is shrink-wrapped or not, we carefully check every product to make sure it is factory sealed, authentic, and untampered. Our goal is to offer the best price per pack without compromising on trust.
Not at the moment. We are an online-only shop to keep costs down and offer better prices. However, we plan to attend shows and may run limited-time pop-up shops in the future.
No, this website was built completely from scratch. This gives us more control, independence, and flexibility while keeping costs down. We plan to add more features to improve your experience.
The developer helping me is a close friend and a very talented web developer. If you want to contact him to build a website like this, here is his email address [email protected]
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